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 Georgia Retail Store PoliciesConsumers can be confused and frustrated by some retail store policies such as refunds, exchanges and layaways. In Georgia, retail businesses are not required by law to offer refunds or exchange merchandise. There are no restrictions placed on the retailer as long as the store policy is not unfair or deceptive and is clearly and conspicuously disclosed. If you are dissatisfied, you should complain to the business; however, if you remain dissatisfied, your ultimate remedy is to do business with another retailer. A retailer is not required to post their refund policy. Your best protection is to be an informed consumer. The following information can help you to avoid many of the pitfalls of retail shopping.Refund And Exchange Policies In Georgia, retail businesses are not required by law to offer refunds or exchange merchandise. Each store can set its own policy on refunds and exchanges.
Lyaway Policies Under a layaway agreement, you agree to purchase goods by making a down payment and periodic additional payments. The merchant agrees to hold the goods or identical ones for you until you make all of the payments. Understand a store's layaway policy before entering into a layaway agreement. A business should fully disclose all terms of the layaway at the time the agreement is made. Be aware that some layaway contracts state that the consumer forfeits the deposit and all money paid if payments are not made as scheduled. If the store's layaway policy is not posted in clear view at appropriate store locations, such as at each cash register where layaway transactions are made, request to see their policy in writing before agreeing to the sale. A written layaway agreement should contain the following information, and the consumer should be given a copy:
Check And Credit Card Purchases Credit Card Purchases -- A merchant cannot require you to give your telephone number when paying for merchandise with a credit card, but they can ask to see your driver's license. Purchases Made With A Check -- A merchant cannot record your credit card number on your check; however, the merchant has the option of recording the name of the credit card issuer, the expiration date of the card and your telephone number and address on the check. If you decide that you do not want this information recorded on your check, the merchant can refuse to accept your check as payment. Warranties-- Unless merchandise is marked "as is," most goods are sold with an "implied warranty of merchantability." If the implied warranty is violated, you should be entitled to receive a refund or exchange for the unsatisfactory goods. An implied warranty indicates that the merchandise is:
Courtesy of the State Of Georgia Governor's Office of Consumer Affairs Debt Consolidation Georgia Articles And Tools |
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